If you’re getting the Diablo Immortal ‘unable to authenticate with Battle.net’ error, you’re not the only one. If you’re looking for a solution, you’ve come to the right place. In this guide, we’re going to walk you through the steps necessary to resolve this issue. Fortunately, it’s a pretty easy fix.
Diablo Immortal has suffered from a few different connection issues since launch, but has been relatively stable. This particular error has been the most prevalent, with many of you unable to authenticate your mobile account with Blizzard’s Battle.net. It’s frustrating for sure, but not an issue without a fix.
If you’re a fan of the new mobile action RPG that was developed by NetEase, we’ve got plenty of content to keep you busy. We’ve put together a Diablo Immortal guide that covers the basics, as well as a Diablo Immortal character and class introduction. You can also learn how to play Diablo Immortal PC, as well as get some freebies with our list of Diablo Immortal codes.
Diablo Immortal Unable to Authentice With Battle.net Error Solution
If you’re struggling with the ‘unable to authenticate with Battle.net error’, we have the solution for you right here. All you have to do to solve it is to follow these steps:
- Head on over to Battle.net and sign into your account
- Click on your account name in the top-right and select ‘Account Settings’
- Click on ‘Connections’
- Under ‘Google’, click ‘Connect’ and sign into your Google account
- Complete any verification steps
At this point, your Google account should be connected to Battle.net, allowing you to bypass this error when playing Diablo Immortal on Android. Congratulations!
How to Check if Diablo Immortal is Down
In case you stumbled across this article while checking to see if Diablo Immortal is down, we’ve also got the answer for that. If Diablo Immortal is down, your first port of call should be the official Blizzard support page. If there’s an issue with any of the games, you may see a pinned notification.
Alternatively, you can click on the game itself to go to the official support section. Here, you can see recent posts, which you can check through for connection issues, as well as post a question yourself.
If that doesn’t help, the social media channels might be more useful. Head on over to the official Diablo Immortal Twitter first to see if it’s announced an issue. There’s also a Facebook and a Reddit you can check.
