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The PS Store<\/strong> \u201cSomething went wrong\u201d error message can appear on both PS5 and PS4. It prevents players from downloading and\/or purchasing games and can seem impossible to bypass. Thankfully, there are ways around it. Here\u2019s how to fix the PS Store \u201cSomething went wrong\u201d error.<\/p>\n

PS Store \u201cSomething went wrong\u201d error fix<\/h2>\n

To fix the PS Store \u201cSomething went wrong\u201d error, users should:<\/p>\n

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• First, try logging out and back into your account.\n
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  • Totally logging out of your account before logging back in will force a reconnection to the PS Store and potentially fix the issue.<\/li>\n<\/ul>\n<\/li>\n
  • Next, try restarting the console.\n
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    • Similar to the above fix, a console restart may solve the problem.<\/li>\n<\/ul>\n<\/li>\n
    • Try making the purchase through the PlayStation Website or the phone app.\n
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      • The PS Store can be accessed by web or phone, which can be a dependable workaround in situations where the console app isn\u2019t working correctly.<\/li>\n<\/ul>\n<\/li>\n
      • Check the PlayStation Network status.\n
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        • Click here for the official network service status page. This conveys any issues that PlayStation services are potentially having.<\/li>\n
        • If there is an issue with the PlayStation Store, then users will just have to wait for the developers to roll out a fix.<\/li>\n<\/ul>\n<\/li>\n
        • Restore Licenses.\n
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          • Go to \u201cSettings,\u201d then \u201cUsers and Accounts,\u201d followed by \u201cRestore Licenses.\u201d Select \u201cRestore.\u201d<\/li>\n<\/ul>\n<\/li>\n
          • Delete and then restore user data from the cloud.\n
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            • Go to \u201cSettings,\u201d then \u201cUsers and Accounts,\u201d followed by \u201cDelete Users.\u201d<\/li>\n
            • Delete the relevant user and then re-add them from the cloud.<\/li>\n
            • Make sure cloud syncing is enabled for save data if trying this method.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              For those still having issues, the next best step is to contact PlayStation Support directly. Head here to reach out to the official support.<\/p>\n

              Looking for more helpful PlayStation guides? Here\u2019s\u00a0how to\u00a0clear cache on PS5 and why you would want to, how to get a custom PS5 controller, and how to\u00a0stream PS5 to Discord.<\/p>\n<\/p><\/div>\n